Conflict Resolution Training Learn and Teach Effective Strategies The Workplace Conflict Resolution Certified Trainer CT program is a 3-day conflict resolution training program designed to teach professionals practical techniques for managing workplace conflict.
Conflict Resolution Training Conflict Resolution training — 1-day course Could you handle a difficult or aggressive person in a safe and legal manner?
Would you know how to guarantee the safety of you and those around you? Our Conflict Resolution training course addresses these issues and is designed to teach you, step-by-step, how to handle conflict and aggression as effectively as possible.
This one-day introductory level course is suitable for anybody who works with members of the public, who may find themselves in potential conflict situations. Course objectives By the end of the course, delegates will be able to: Describe common causes of conflict Describe two forms of communication, i.
Become more confident about dealing with violence and aggression by identifying types of behaviour and violent aggressive behaviour triggers Know the health and safety issues regarding violence and aggression in the work place Recognise and understand how their own body language and methods of communication can affect others Realise that defusing and de-escalating situations are by far the best way of dealing with a potentially violent or aggressive situation Course benefits After completing the Conflict Resolution training, delegates will receive a Certificate in Conflict Resolution accredited by Good Sense Training and be able to: It most definitely is.
I will be talking to my colleagues and using some of the techniques in my role. I will be talking to my colleagues and using some of the techniques clusters in my role.
French, NHS Enfield To find out more information about our course you can download the pdf below, you can contact us or speak to one of our friendly advisors on 1 Five Types of Conflict Resolution Strategies; Causes of Organizational Conflict. Conflict Management Techniques for Nonperforming Team Members.
Also Viewed. Among conflict management techniques, collaboration has one major disadvantage. Of all the techniques covered in this article, creative problem solving takes the most time and energy.
If interpersonal skills are not your strength, you may find this technique very challenging. Quality Aggression Management and Conflict Resolution Training.
Conflict Resolution Training & Consulting (CRTC) offers a range of quality training packages that cover everything from conflict resolution services to crisis intervention, customer aggression, and dealing with difficult caninariojana.com our company was established, we have delivered state of the art training to nearly 40, When I was studying for my PMP exam preparation, I studied the conflict resolution techniques.
But, while studying a few PMP exam references books and in the PMBOK guide, I observed a discrepancy..
All reference books suggested that confronting is the best conflict resolution technique, and a project manager should use it in all cases. The goal of the basic conflict resolution process we discuss here is to improve communication and reduce losses associated with conflicts.
Whether conflicts are serious or slight, the following conflict resolution process leads those in conflict towards communicating more and arguing less. conflict in stride and resolve differences in ways that build trust and confidence. Conflict resolution skill 1: Quickly relieve stress The capacity to remain relaxed and focused in tense situations is a vital aspect of conflict resolution.